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YESS Hours Move to 24/7 Model

When COVID-19 made its way to Canada, Alberta, and then Edmonton, we were all asked to take the necessary steps to be sure that we kept not only ourselves safe, but our neighbors, our families, our friends, and our co-workers.  As an agency we implemented policies to keep our doors open and all of you as safe as possible, which meant adapting our working arrangements to reduce exposure for those of us who are required on site to take care of each other and our youth – that because of all the closures had no where else to go. Out of our responsibility to our community and our youth we made the decision to keep our doors open 24/7 – and we will continue to do so permanently.

This decision is so important and is best explained by our Tessa Mulcair, Manager of Shelters:

“With Nexus covering 8PM-11AM and the Armoury Resource Centre (ARC) 11AM-8PM, every single day, we have seen a dramatic reduction in the stress that our youth face when there are no safe places to be at certain hours of certain days. With COVID-19 affecting many agency/program hours and operational abilities, our youth struggle to have their needs met consistently outside of YESS right now. While the pandemic is still filled with fear for all of us, having the 24/7 model in place ensures that our youth aren’t further compounding that trauma with having to worry about finding shelter/food/bathrooms/etc. during the evening and weekend hours…

“From everyone at YESS, we want to say a huge thank you to all of the staff who have continued to work the frontline through all of the many changes to scheduling and procedures. You are an incredible, inspiring team that has never stopped putting the youth first through this all.”

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