In a world often marked by challenges and uncertainties, the impact of a single act of kindness can be profound, especially for youth in crisis.
Imagine your teenage self, but on your own and grappling with crisis because of family or community breakdown, mental illness, traumatic experiences, and often all of the above. YESS’ goal, first and foremost, is to ensure that young people have the help they need when they need it, and this means addressing a significant gap in the care system: 24/7 crisis support.
When youth are able to get appropriate resource with minimal barriers, we have found the average stay for a young person at YESS is 3.5 days and the majority are not staying longer than 13 days as we have been either able to get them back with family or into supportive or transitional housing.
The impact of this holistic approach cannot be underestimated. By providing 24/7 crisis intervention and connected support, we can break down the barriers that currently prevent many youth from accessing help or staying on the journey to wellbeing. For many, this will save lives.
In our programs, we have seen youth begin to heal with even one safe, connected relationship built with staff. In sessions with our Cultural Coordinator, space is intentionally made for youth to be themselves and share their struggles and dreams for the future. After sharing space with the Cultural Coordinator, youth report feeling that staff, and adults in general, are on their side. This change in demeanor is relief from not feeling alone in the world.
“I would be dead if it wasn’t for YESS. This is so serious, and it is not a joke. YESS helped me realize that I wasn’t just born to be a homeless person. That has been the hardest thing for me to do, is to change that mindset. When you are homeless it feels like you are worthless… When you are homeless it feels like no one else in society cares and getting over those feelings is still a struggle. So yeah, the staff at YESS, they help save people.”
– Tom, former YESS youth
The transformative power of one act of connection has a ripple effect through the interconnectedness of our communities. The chain reaction may be seen more immediately, such as alleviating the pressure on our emergency departments and police services, and even long into the future, such as reducing chronic adult homelessness.
You can be part of this ripple effect. Ensure that there is always a light on for youth in crisis in our community.
Philanthropy is so vital because it has the power to accelerate progress where it’s needed most and support the causes that can fuel real change in the world. This benefits people, the planet, and society.
Philanthropy has the power to influence lasting social change. When an organization receives support, a “ripple effect” takes place.
YESS sees approximately 700-800 youth, and over the past years, we have seen a 30% increase in youth experiencing complex mental health crises. It is increasingly clear that Edmonton is in urgent need for additional 24/7 crisis intervention centres in community associated with agency service hubs and trauma-based mental health clinics. Currently, YESS is the only organization offering 24/7 access to crisis intervention and stabilization, as well as daytime programming, recreation, and mental health and primary medical care. Our intent is to address the immediate need we are seeing for youth in crisis and build a strong evaluation model for the Community Youth Support Centre that is scalable and repeatable across the city.
While we have seen a significant increase in youth in crisis over the last years, we have seen a decrease in the funding and support for agencies who support these youth.
As a donor or volunteer or supporter who speaks up for youth, you are an integral part of the transformative process youth experience when they have appropriate supports. Your contributions extend far beyond transactions of money: they are catalysts for positive change, shaping the trajectory of lives and influencing the future of communities and societies.
Together, through philanthropy in action, we can continue to empower youth, unlocking their potential and building a future filled with promise and opportunity.
You can ensure that there is always a light on for youth in our community.
“My wife was a high school English teacher who introduced a creative writing course to her students.
She invited various local authors to speak to the class and assigned various topics for them to practice writing about. Toward the end of the year, she asked them to choose their own topic and assured them that no one else would ever see the stories and they would be treated with the strictest confidence. She was amazed and saddened by the number of stories that dealt with unhappy homes and negative personal experiences. She wished she could do more for them.
Then she learned about YESS and the approach you took toward helping youth. You immediately became her favourite for her donations. We both appreciate the work you are doing and your way of doing it.”
-A most beautiful note that is a simple and heartfelt gift wrapped with the knowledge and appreciation that life’s struggles can and do much to shape a young life.
Stories are like a hand-crafted quilt with their structured creativity, fanciful stitching of words, linear patterns of thought, bursts of color and emotion. For these young people, this purposeful exercise was perhaps less about the particular challenges being penned, and more about the creative spirit that plays a role in overcoming a mosaic of hardships. The connecting threads of the written word.
Gifts endure. And every gift, be it small or large, has at heart a story woven around it with a generosity of thought and hope for the future: wishing warmth and comfort for another that we ourselves enjoy; fostering encouragement to work towards dreams and the celebration of accomplishments that we too have achieved in our lives; the power of being present with a kind and encouraging word; knowing that you are recognized and valued.
“I think that sometimes when I tell people that I stayed at YESS they feel sorry for me; although, I don’t look at my time there like that. To me I have a better life because I stayed at YESS. It wasn’t a “step-down” it was a stepping stone to me being able to create a better life. I had a team of people believing in me and cheering me on. I’m thankful for the experience.”
– Madi, former YESS youth
More and more young people need access to 24/7 crisis intervention and stabilization, a safe place to sleep during the day or night, and trauma-informed mental health support. Currently YESS is the only place in Edmonton that has 24/7 access to take in youth ages 15-21 who are in crisis and provide appropriate supports. During daytime hours, youth ages 15-24 also have access to youth resources, medical professionals, and mental health treatment services onsite. This holistic approach breaks down the barriers that currently prevent many youth from accessing help or staying on the journey to wellbeing.
Your donation ensures that youth are able to get the help they need when they need it.
We are thrilled to announce that Michelle has won the Alberta Blue Cross Volunteer Community Wellbeing Grant Program! The Community Wellbeing grant program celebrates our province’s exceptional volunteers by giving out awards to each of them, plus a matching donation to the charitable organization they volunteer with.
Michelle’s dog, Blu, Very Good Boy with the Pet Therapy Society of Northern Alberta (PeTS)
Michelle has been volunteering her time, expertise, knowledge, and support to YESS for several years, creating a safe and enjoyable opportunity for youth to engage with animals. Michelle, President of the Pet Therapy Society of Northern Alberta (PeTS), has positively impacted the mental wellbeing of the youth YESS serves by allowing them to engage with animals in a healthy, safe, and controlled environment. Her efforts have helped the youth open up emotionally and socially, making a huge difference in their lives.
Michelle is an invaluable community member, and we are honoured to have her as a volunteer and congratulate her on this well-deserved recognition.
We are starting to prepare for the holidays, and we know you are too! We have the extreme good fortune of having a community that is excited to provide during this time of year, so we thought it would be helpful to both our generous donors and our staff who handle the donations to share some more information. Let’s call it Winter Donations 101.
The structure of our programs has changed significantly, so the times and places that we accept donations have also changed. Please follow these instructions so that youth in crisis and the staff who support them are not disrupted.
WHEN AND WHERE
Donations will be accepted at our Armoury location, at 10310 85 Avenue.
There is a parking lot at this location. Please use the back/north door.
Dates:
December 4-22, Monday-Friday, 9AM-5PM
Thursday, December 14, open until 7PM
Saturday, December 16, 12PM-4PM
Thursday, December 21, open until 7PM
DONATING GENERAL WINTER ITEMS
Things we always need throughout winter are: winter jackets, waterproof winter boots, gloves, balaclavas, thermal underwear, warmer clothing, warm socks, self-activating heating pads (like HotHands), lip balm, thermal bottles, headlamps/flashlights, and thermal emergency blankets.
When donating used clothing or goods please ensure that these items are still functional and presentable. For example, a winter jacket that has a broken zipper is not effective at helping keep warm and our youth do not have the funds to have clothing patched or repaired.
Gently used items will generally go directly into our donation rooms for the youth to access right away. It is very helpful if clothing is donated washed and folded, in a recycling bag or box that is clearly marked “washed”.
New items, like clothing with tags still on, will generally be put away for use as Christmas gifts. If you are donating both, you could separate them for us and mark the new items as “Christmas gifts.” We do not give used items as Christmas gifts, with the exception of electronics.
DONATING CHRISTMAS GIFTS
If you are considering purchasing Christmas gifts for our youth and would like some guidance on how to ensure your gifts are most effective, we have compiled a list of items that are most frequently asked for. You can rest assured that if you donate something on this list it will go to a youth who has specifically requested that item and will be incredibly grateful!
Quality ear buds or headphones
Good to know: Items from dollar stores break after a couple of uses, so one $20 pair is more beneficial than 5 $4 pairs.
Brand name sweatpants and hoodies
Good to know: Men’s and women’s, especially sizes M and L. Please avoid red or grey colours due to implied gang affiliation.
Stylish sneakers and high tops (Converse, Nike, Adidas, Vans, etc.)
Good to know: For men’s, especially sizes 10-13; and for women’s, especially sizes 7-10.
Waterproof gloves
Good to know: A lot of youth are outside for long hours in freezing conditions. A high quality pair of waterproof gloves/mitts goes a long way to avoiding frostbite.
General winter gear
Good to know: Like all youth, those who access YESS want to look trendy, even in winter, so they are always grateful for stylish jackets, toques, and boots (especially sizes 10-14). Lean towards snowboarder style if you’re not sure what to choose.
Reusable water bottles and travel mugs
Good to know: Again, quality is important here as cheap bottles can leak into backpacks and soak belongings.
Smart phones, new or gently used
Good to know: Ideally compatible with a pay-as-you-go plan.
Laptops, new or gently used
Good to know: We have a lot of youth working on finishing high school or starting post-secondary. Laptops are very helpful in creating consistency for schoolwork. Laptops must be less than a year old, with a receipt, to help us avoid refurbishing/disposal costs.
Charging cables and battery packs, new or gently used
Good to know: Any variety welcome, especially portable chargers.
Backpacks
Good to know: Smaller backpacks are good to have for lighter loads, but for youth who may be experiencing homelessness, heavy duty, camper-style backpacks are invaluable.
Gift cards
Good to know: Popular options are Walmart, 7-Eleven, Shoppers Drug Mart, London Drugs, Sephora, Tim Hortons, McDonalds, etc.
Portable gaming systems, new or gently used
Good to know: Age appropriate for 15-24 year olds. With games, if possible.
Quality art supplies
Quality chocolates and candy
Please do not wrap Christmas gifts, as we will have to unwrap them to sort through all the donations and match items to each youth’s wishlist. You can help us by making your donation clearly organized, removing price tags, and not tucking smaller items like gift cards into larger items.
DONATING FOOD
If you are interested in donating food this season, it is most important to our kitchen team that they know what to expect and when. Please contact them ahead of time at kitchens@yess.org or calling 780.468.7070 ext. 238.
We receive a lot of turkeys during this time of year, so if you could help us diversify food donations, that would be amazing! For example, chicken, fish, pork, beef, other proteins, snacks, ready meals, or pantry items/dry goods are all good choices.
We can accept:
Donations that have been schedule with the kitchen team ahead of time. Donations arranged with the kitchen team includes perishables, extra items from catering functions that haven’t been served, etc.
Non-perishables that are unopened.
For example:
any non-perishable pantry foods, like canned foods, dried goods, granola bars, juice, etc. that haven’t been opened.
groceries with a receipt for a charitable tax donation.
perishable foods from gardens, catering companies, leftovers from events, etc. that have been pre-approved by the kitchen team.
We cannot accept:
Perishable foods that haven’t been pre-arranged with the kitchen team.
Food that has not been prepared in a commercial kitchen.
Food that is in black garbage bags, not wrapped, or have been tampered with.
Food that has been at room temperature for longer than 2 hours.
For example:
home-baked sweets and meals
opened products (pantry goods, perishables, etc.)
bread in black garbage bags
You have now graduated Winter Donations 101! Thank you for reading this and taking these ideas into consideration when donating goods this season. We are constantly blown away by the outpouring of love for our youth over winter and we can tell you firsthand from being with the youth over winter and Christmas that they truly appreciate your generosity and thoughtfulness.
If you have any questions or would like to get in touch with our team, please call 780.468.7070 or email giving@yess.org.
YESS is honoured to recognize The Vans Community Fund and the local Vans store in West Edmonton Mall for their continuous leadership and dedication to support youth experiencing homelessness in Canada. Through their monthly donations of clothing and footwear, the dedicated staff at Vans has shown immense positivity when engaging customers on the impact they can have on the youth accessing our programs. In March of 2023, the Vans Community Fund generously donated over $16,000 to YESS. Thank you to Vans and the Vans Community for being a pillar of change and breaking the cycle of homelessness.
Vans WEM makes monthly donations of clothing and footwear
National Philanthropy Day falls on November 15. The day provides an opportunity to reflect on the meaning of giving and all that it has made possible. National Philanthropy Day celebrates the endless daily contributions individuals and organizations across the world make to countless causes and missions.
“We support YESS because we see it as a positive institution delivering real change in the lives of youth experiencing homelessness in our community. Within our community Vans gives back through store donations of gently used and nonsalable product to organizations helping youth and families in need. Vans also donates product for Go Skate Day, and during the Fort Mac fires, sent an entire semi trailer of product up from California to help families in need. Each family got a free meal, pair of shoes and piece of clothing. They’ve also been spotted helping out the arts scene here in Edmonton!”
The EMCN RISE Awards celebrate the accomplishments of newcomers and immigrants in the Edmonton area who demonstrate outstanding commitments to creating a more welcoming and inclusive community for all and commendable service to building strong communities through social, cultural, and economic development.
The Community Champion Award recognizes an individual’s or group’s exceptional contributions to their community and their commitment to positively impacting the lives of those around them. They demonstrate exceptional leadership, collaboration, advocacy, and innovations in their efforts to strengthen community awareness for newcomer equity. This can include volunteering time, energy, and resources towards a particular cause or organization, advocating for social justice and newcomer equality, or leading community-wide initiatives to improve the newcomer community’s wellbeing.
Nneka Otogbolu, Director of Strategic Initiatives at the Edmonton Community Foundation (left), presents the Community Champion Award to Delalie Mortotsi, Director of Programs at YESS (right), at the EMCN RISE Awards in October 2023
Dela’s nomination was supported by Jessica Day, Chief Programs Officer, YESS; Eman Mohamed, Compass Supervisor, YESS; Karley Spelrem, Transition Team Lead, YESS previous YESS youth; Karis Nsofor, Ethno-Cultural Capacity Building Project Manager, Edmonton Chamber of Voluntary Organizations; Tina Pye, Contracts Specialist, Alberta Children and Family Services, Government of Alberta; Belen Samuel, Edmonton change-maker.
Here are some excerpts from the nomination forms celebrating Dela’s incredible work!
From Jessica Day, Chief Programs Officer, YESS
Delalie Mortotsi (Dela) joined Youth Empowerment and Support Services (YESS) in 2013. During her time, she has worked in a number of roles, including Executive Assistant, Supervisor of Supportive Homes and Services, Manager of Supportive Homes and Services, and her current role, Director of Programs.
In 2017, while serving as Supervisor, Dela initiated open lines of communication with Alberta Childrens’ Services (CS), the largest funder for our supportive homes. She diligently set about building trusted relationships with various personnel, including CS contract managers, placement workers, case managers, and those working within Northern Alberta Child Intervention Services and the Office of the Child and Youth Advocate. Dela’s focused efforts played a transformative role in the system, establishing consistency, fostering communication, enhancing collaboration, and ensuring transparency about organizational and service-level obstacles. This unified approach empowered CS to gain a clearer insight into the work conducted on the front lines, enabling them to provide better support, create standardized procedures, and respond to challenges and issues with heightened efficiency and effectiveness.
Dela’s ability to tackle problems has been noted by CS as beyond impressive and has earned her a respected position where she has been consistently relied upon to guide CS’s agency-wide approach to working with agencies across Alberta.
… As a pivotal leader within YESS, Dela champions growth and development by embracing transparent communications, maintaining consistent leadership, and being open to various perspectives, ideas, and methods to tackle challenges faced by youth or staff. Her influence at YESS is multifaceted and marked by her historical understanding, extensive knowledge, flexibility, agility, and unwavering consistency. She places strong emphasis on accommodation and collaboration, aspects that permeate every layer of the organization. From personal growth and leadership to youth processes, program development, training, community engagement, and interactions with executive teams and various departments, Dela’s guidance shapes and enriches all these areas. Her leadership paints a picture of an adept and compassionate leader, steadfastly committed to the holistic well-being and success of the organization and the individuals it serves.
Dela has contributed unique expertise in supporting newcomer staff and youth within YESS. Her experience in navigating the immigration process and pathways to citizenship have been invaluable. Dela has established herself as a process expert and builds relationships with youth based on encouragement, trust, accountability, and predictability. She extends beyond merely empowering young individuals; she has skillfully created a nurturing environment where they feel at ease approaching her with any concerns or grievances. The youth know that they can count on Dela’s fairness and transparency, solidifying her role as a supportive and reliable figure in their lives. Her nuanced understanding of their needs and her authentic approach to relationship-building highlight her exceptional dedication to those she serves.
From Eman Mohamed, Compass Supervisor, YESS
Delalie (Dela) Mortotsi is an incredible Community Member, Leader, Director, and Friend to anyone who has interacted with her. Dela has been my direct supervisor for almost seven years now. In that time, I went from being a summer student to leading my own department at YESS, and realistically that is only possible because of Dela.
YESS was my first step into Youth Work. While I had worked at other agencies with vulnerable populations, YESS opened the door for me to my love of youth work. If you had asked my young self when I walked into those doors if I would still be working at this organization and be more dedicated as time passed, I probably would not have believed you. However, an incredible mentor showed me how to advocate for clients, be professional and collaborate efficiently to do meaningful work.
There are probably 100 examples I can give about Dela’s work, 100 times where she has gone above and beyond for our clients, 100 times she stayed late to solve a problem, 100 times she worked a weekend to meet clients (and staff) who needed her assistance, 100 times she learned immigration issues to provide support and knowledge to our clients, 100 times she worked programs because no one else was there, 100 times she met with new agencies to provide her expertise to foster better community relations.
From Karley Spelrem, Transition Team Lead, YESS
Beyond her role as a manager, Dela actively engages with the community, seeking opportunities to give back and make a positive impact. Whether through collaboration, organizing fundraising events, or supporting community-led projects, Dela consistently showcases her commitment to improving the lives of others.
What sets Dela apart, is her genuine belief in the power of community and her relentless effort to ensure equality, safety and the prosperity of others. She understands the importance of inclusivity, diversity, and the strength that comes from each individual’s voice. Dela actively promotes and supports initiatives that foster a sense of belonging and unity for everyone in our community, regardless of background or circumstance.
From YESS Youth
I have known Dela since I started accessing YESS as a youth. She has greatly supported me in getting housing, healthcare, and my immigration process. I first accessed YESS after my refugee claimant process was denied in 2014, and I needed emergency housing. I had just moved to Edmonton, knew no one, had insufficient funds to rent a room and had just received a letter of deportation. I first met Dela at the Armory Resource Centre. I desperately needed immigration services, and Dela and the team at YESS helped me get the ball rolling. She has been fighting in my corner ever since we sat down, and I confided in her my fears of being deported with no family to go back to, being alone in Edmonton, and starting to navigate my path. After a few months in the emergency shelter, she advocated for me to get into Shanoa’s place. I stayed until my immigration process succeeded in a permanent residency in Canada. Over my time living at Shanoa’s place, Dela connected me with numerous immigration resources and supports in the community and even education services to help me get my schooling on track. Not only was she diligent with my immigration she also encouraged me to make good decisions. At the same time, in the community, she encouraged me to keep my school on track and attend the various services YESS offers, such as cooking classes and art workshops, where I sold two paintings. One thing that stood out was that Dela encouraged me to focus on all aspects of my life even though all I wanted to do was spend all m time dealing with immigration. Dela is more than qualified for the EMCN Community Champion Award because she has made a lasting positive impact on my life. I am proud to say that I am here with the help of the team at YESS and especially Dela for being a fight in my corner even when I gave up a few times due to immigration delays or setbacks. As an adult, I genuinely treasure her honesty and authenticity with me because she was intent on the best for me and my situation, such as working with me on the letter to request funds for an immigration lawyer, applying for scholarships, getting my first apartment, and being an ear to listen. As a Black youth, navigating certain services or even feeling inadequate to apply for specific resources was challenging. Still, Dela had my back and was a great motivator when I doubted myself. And look, I successfully earned a $2000 scholarship for my first year in college and received $5000 from an immigration lawyer who helped me get my PR. I am genuinely grateful to Dela for all the work and support she has given me over the years, and even when I call and check in with her, I always share my appreciation for having her in my corner since day one. Looking back to when I was 17 years old and entering YESS for the first time, I felt ashamed for being homeless, on deportation, and with no support whatsoever. Yet after meeting Dela, I gained someone who would advocate for me in what I needed, call me out when I needed it and show care, compassion, and respect as I navigated my situation. Indeed, that is the kind of supportive human being she is, and it is deeply reflected in her work at YESS, primarily through the youth she continues to fight for, such as myself.
From YESS Youth
I have known Dela since I was 16 years old, when I moved into Graham’s Place. There were a lot of ups and downs between Dela and I at the very beginning, because she was very protective of me and I disliked having a stranger care for me in the capacity that she showed. At the end of the day she and I now have a great relationship, and that’s because now as a 22 year old I understand where she was coming from and I understand that it’s okay to allow people into your life.
Dela really showed compassion towards me and my situation right from the beginning. I was a minor in a relationship with a much older person who was not a safe person for me to be around, but I didn’t want to leave him. She was determined to break my rose-coloured glasses, and with her persistence and the leadership of her team at Graham’s Place, she succeeded in this. She never gave up on me, always had my back, told me honestly when and where and how I messed up, and showed me how to fix it, and she displayed an emormous amount of love for everybody at Graham’s.
Dela is a hard ass, but that’s one of the many things that makes her such an amazing team leader. She sees where there could be improvement and she strives to create realistic goals to meet the ultimate goal of creating a better space for youth and staff within YESS. She is a never-ending advocate for her staff and for the youth she encounters. Dela is motivated to succeed within YESS and her dedication and many years at the organization show this. She is detail oriented and organized, skills every employer runs after, and she compartmentalizes very well which is an absolute asset in this industry. As a youth, I appreciate her honesty and compassion when situations aren’t quite right and there’s limited resources. That honesty helps me because it shows on behalf of YESS that they care, and that there’s really just not much they can always do for every situation, but Dela and YESS staff always give out information for other agencies or people who might be a better fit for supporting your situation.
When I got pregnant with my daughter, Dela did everything in her power to ensure I was ready to take care of a child, being a child myself at 17. She ensured I had parenting and prenatal classes, Dela made sure I made it to all of my doctors’ appointments and supported me with clothing, a stroller and baby carrier, formula, diapers and wipes, blankets, and everything one would need to start a family. She supported me leaving my ex and becoming a single parent. She had my back every step of the journey and without her love and continuous support I would not be who I am today and my daughter would not have the life she has today.
Dela has always been a huge support in my life and as she advances in the company, it makes me proud to see that her hard work, dedication, love, compassion, empathy, and kindness has paid off within YESS. I hope to see Dela in a higher position in the future but for now I truly believe there isn’t a better fit for the position than Dela herself.
From Karis Nsofor, Ethno-Cultural Capacity Building Project Manager, Edmonton Chamber of Voluntary Organizations.
Some of my most memorable stories of Delalie involve her stepping boldly into the role of advocate for youth from immigrant and newcomer BIPOC [Black, Indigenous, people of colour] backgrounds. In her capacity at YESS, Delalie’s gift not only lies in connecting deeply with those she supports but also in facilitating impactful collaborative spaces and opportunities. Her advocacy efforts ensure that community members are wrapped around in the supports and services that they need to thrive and be actively involved in the community.
From Tina Pye, Contracts Specialist, Alberta Children and Family Services, Government of Alberta
Delalie is highly respected in her professional field, by her colleagues, community members, and most importantly by the youth she serves. I have seen her demonstrated leadership by identifying gaps in services and creating community partnerships to help fill those gaps for youth and young adults. Delalie is assertive and impactful when advocating for change. She builds healthy relationship with every person she encounters regardless of their social-economic status or position. She does not only promote inclusivity; she embodies it in her every word and action. Delalie is an indelible individual, and our community is very fortunate to have her as an active, contributing member. Delalie is a recognized leader in the movement to improve the lives of our courageous young people who rely on the interdependence of community, that Delalie relentlessly helps shape.
From Belen Samuel, Edmonton change-maker
Dela is one of the most selfless, caring, and principled individuals I have ever met. She was one of the first people I met while working at YESS: she has not only mentored me to becoming a better community service professional, but she has also informed the ways that I continue to dedicate myself to the world of community-based support services. She is the reason many community and support professionals like me see possibility beyond the impossible and in the face of limited resources and capacity.
She is not only committed to her work of making life better and essentially liveable for the lives of unhoused and societally neglected populations, but she is deeply committed to solving the precarious nature and issues of migration that uniquely affect so many refugees and immigrants of colour. The most memorable example is the case of an individual who she ensured safety and inclusion for despite and upon state requests of deportation back to the client’s country of birth. Her leadership and advocacy efforts in aligning legal services, provincial and federal consultation, and collaborative organizational teamwork not only resulted in the approved status and settlement of this client, but also made their current life of accessing higher education and supporting their own siblings despite being orphaned and abandoned in so-called Edmonton possible.
