Long View Systems & SkipTheDepot

Last year, Long View Systems wanted to do a fundraiser to support YESS and youth in their community, but the pandemic made it difficult for them to work together when they couldn’t get together. They contacted our Community Engagement team for more information on fundraising options that would be accessible them, and we helped them find a solution with SkipTheDepot!

Tell us a bit about yourselves! Long View is one of North America’s fastest-growing IT Solutions organizations. We are one of the largest privately-owned IT services and solutions companies in North America, with offices across the continent. Our people-centric approach allows us to employ and retain many of the world’s leading enterprise technologists. We support the world’s dynamic businesses by bringing agility, simplicity and insight to your people, so they can serve your clients.

What made you choose YESS for your fundraiser? We chose YESS as an organization to donate to as we wanted to support our local youth in need and work with an organization that focuses on improving youth homelessness. SkipTheDepot has made fundraising easy during these challenging times. The process was simple and safe, with COVID-19 here we needed to find a way that everyone could donate without leaving their homes.

Thank you so much to Long View Systems! They raised $344 through their online bottle drive with SkipTheDepot!

 


 

Let SkipTheDepot make recycling easy for you! This made-in-Alberta initiative provides an awesome service picking up bottles from you front door, and you can even choose to give your refund to your favourite charity!

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Message for Youth

Our Programs team wanted to make it clear to youth how we can empower and support them with these new banners in program spaces.

 

Do you know why we called ourselves Youth Empowerment & Support Services?

It’s because we are here to support you and empower you.

Sounds simple enough, but what does that really mean…              

Empowerment means we ask you what YOUR PATH is and we WALK BESIDE YOU.

It doesn’t mean we’ll do the work FOR you.

We don’t pick your goals for you, and we won’t push you towards what we think is best for you.

YOU are expert of your life.  Our staff are the experts in resources available for you.

Together we can overcome obstacles and barriers.

We are a TEAM.

Supporting means we KEEP YOU GOING.

Sometimes this means being your cheerleader.

Sometimes this means holding you accountable.

Learning from mistakes or decisions can be a messy process and sometimes has negative consequences.  We don’t follow through on these because we’re mad at you, we do it to help you learn and grow.

You won’t always get it right and neither will we.

And that’s ok, that is human.

We GROW together.

Having the tools and experiences to meet your goals makes you stronger.

You set the GOAL, we’ll help you get there.

Shower? Laundry? Job? School? Healthy relationships? Housing? Leadership?

Whatever your goals are, big or small, we are here to connect you to resources and coach you through it.

We are here to advocate for you and help you navigate tricky systems.

You are an important part of YESS, the city, and your community.

You deserve RESPECT and OPPORTUNITY.

We are actively fighting against structures and stigmas that divide society instead of unite it.

Your experience is unique and we believe that diversity strengthens us.

Your contribution to society is important, your voice matters.

In short, Empowerment & Support means that we care about you.

It means that we are in your corner and we are rooting for you.

Whether you’re here for a few days, a few months, or a few years, please know that YOU are why we exist.

You are welcome here.

– The YESS team

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Cohort Independent Living Program

Cohort Independent Living at the HI Hostel

YESS’ new Cohort Independent Living Program is a one-year pilot project to address some of the direct barriers and stressors affecting youth in shelter during the COVID-19 pandemic. Through Federal Reaching Home Funding administered by Homeward Trust Edmonton, YESS is leasing the Hostel International Edmonton Building in Queen Alexandra to provide youth, aged 18-24, who are ready to practice independence and transition to other housing, the opportunity to live together in “youth cohorts” of up to three. The creation of these youth cohorts allows youth to be unmasked and to not be physically distanced from each other for the first time in 12 months. The hostel is also divided up into four wings, which have been allocated to specific demographics, such as Tier 1 and 2 Isolation Wing; Sober School and Employment Wing, etc. We have already seen success with this program as youth have been able to relax and build stronger relationships with their cohort. Youth have co-created this program along with Manager of Shelters, Tessa Mulcair, and have created many of the rules and processes in the program. Youth also fill out a self-assessment of knowledge and life skills when they enter this program and then choose a key support worker to help them work on a personal plan throughout their stay. The program started April 12, 2021, and will end March 31, 2022.

 

Nexus Shelter moves to 24/7

The Cohort Independent Living Pilot Program has also opened up beds in the Nexus shelter and created the opportunity to make the Nexus Shelter 24/7. Since April 12, 2021, the Nexus shelter is open day and night for drop-in youth. For the first time in Edmonton, youth have a safe, youth-worker supported place to sleep during the day. To accommodate day space at the shelter, it has changed capacity from 24 to 16 beds, with 2 staff. The intention is to keep the Nexus shelter 24/7 and improve the process as we learn what is needed.

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Safety at YESS

Since the beginning of the pandemic, there has been a huge importance of safety in YESS programs, following health and safety guidelines that created physical safety in an unprecedented time. Of course, physical safety has always been a priority of YESS programs as we provide access to basic needs like shelter, food, clothing, etc. We also have an aspect of providing safety that is less immediately, but no less important. We also have an aspect of providing safety that is just as immediate and important as physical safety: we have to create a sense of “felt safety” for the youth, so they trust us to help them with their trauma. This critical work comes from a focus on building healthy relationships and trust, that they will feel safe in our programs.

Director of Program Innovation, Jessica Day, answers some questions about both kinds of safety, how important they have been in the pandemic world, and how we evolve practices that continue to meet youth where they are at.

 

Tell us about the current day-to-day realities of YESS programs, a year into the pandemic?

We are open and we are available, and we are adapting to meet the youth needs. That’s been the motto of YESS since the pandemic started and we continue to be predictable and adaptable for the youth and with the youth as it continues on. Every day, in every capacity, our youth are mandated to wear masks, socially distance, and comply with regulations. Their world is smaller now because all their safe spaces (not just agencies but homes, families, friends, buildings) are all closed to them and they have no access to any sort of reprieve. Groups and activities that helped motivate them are slowly coming, but the constantly changing AHS restrictions are creating instability for the youth. At YESS we are watching and listening to the youth as they adapt to their new world and we are trying our best to respond to their new needs. A pandemic does not slow down the need for youth to be supported as they transition through trauma—it increases! Family violence and domestic disruptions are a real and intense side-effect of the pandemic world and we have new youth who cannot “hide” at school or in day programs or avoid home life at the rec center or a friend’s house. So at YESS, we immediately responded by opening our doors and allowing youth space to exist and spend their day in safety. A year later, we are now starting to adapt our programs to focus on the life skills, self awareness, and community integration work we had in place before the pandemic. Why? Because our youth do not want to sit still. They are tired and drained and mentally unwell in this pandemic and, sadly, many of them are hitting rock bottom as they simply exist. Youth need hope and purpose and possibility in order to keep moving forward and this disappeared as the pandemic grew. We are now opening up the Armoury Resource Centre to focus on accessing community resources and building up trust with the community supports. We opened our sleep shelter to be a 24/7 sleep shelter where youth can come and go as they need sleep, and not be restricted to sleeping within set hours. And we are opening up transitional homes that focus on introducing youth to case planning, goal setting, and creating environments of growth.

 

What particular practices are used in YESS programs to create a safe environment for youth?

What set us apart in the pandemic was the immediate and non-negotiable approach for staff and youth to comply with AHS protocols. We were open and honest and consistent with our approach and it worked. Having already spent many years focusing on building trust and relationships, we were able to receive compliance from the youth with very little struggle. The youth understood, very quickly, that there were very few places left open to them with the pandemic closures and our overnight shelter and our daytime resource center adapted immediately to meet their needs. We opened to cover 24 hours between the two spaces, and this allowed the youth a reliable and predictable space to exist. Now, we are focusing on adjusting our programs again to help our youth have more than a place to exist, but a place to build hope and possibility again. We are showing them that it is possible to believe they can thrive, to have hope they can get out of this existence, and create space for them to have self-awareness and confidence. Whether is it space to complete school online, space to build up independent life skills, or space to practice their culture and spirituality, we have morphed back into the programming that our youth are asking for. These practices were in place before the pandemic but now, the youth are more motivated. And the need is even greater.

We now have a 24/7 sleep space at the Nexus Overnight Shelter that is open to the youth, whenever they need it, as often as they need it. The drop-in approach to sleep has given our youth the safe space to sleep when they need it most, not when it’s expected of them. Some kids need to sleep for 2-3 days to catch up with the amount of sleep they are missing. Youth are trying to survive and stay alive to stay safe, and we are gently telling them it’s okay to sleep and rest. And it’s working because when the youth get the sleep they need, they are more motivated to achieve their goals.

We also opened up a Cohort Living space that gives youth an individual room and an individual cohort within which they can unmask and breathe. Youth need social interaction and peer support, as much as they need resources, and this cohort space allows them to reconnect with similar youth and have those home-like interactions that were missing in the restrictions. Now they can unmask to watch TV, or cook together, or complete work together, just as our community does.

 

What is the difference between safety and “felt safety”?

Safety focuses on being protected from harm or hazards. To be safe, we implement processes and protocols and tools that will prevent accidents, exposures, or harmful situations. Every home and organization and workplace has safety protocols to help avoid injury or various levels of risk—fire extinguishers, eye washing stations, first aid kits, drills or alarms, etc. These are necessary to help individuals feel safe and protected from potential risks and allows them the capacity to do their work or live feeling protected.

“Felt safety” is subjective: it focuses on creating an environment where an individual feels safe, but is not necessarily physically safe. For our youth, who are in survival mode, where they “feel safe” is not necessarily a safe and appropriate environment. They are lacking trust that adults will “take care of them” or “keep them safe and protected” and yet, instinctively and developmentally, they need to be taken care of. When a youth is traumatized, what feels safe changes for them. “Felt safety” is built on emotional and psychological trust. When we are feeling unsafe, we are scared and anxious and fearful and our bodies are in a tense state of survival. For those who are on healthy developmental trajectories, we can recover and adapt quickly to feeling unsafe and manipulate our bodies and spaces to align with our sense of trust and our well-being. Our youth, who are traumatized and not on a healthy trajectory, adapt in unhealthy ways and manipulate environments and their bodies to align with their broken sense of trust and well-being.

To truly create a sense of “felt safety” for youth, staff, or community members, we have to follow our trauma-informed care framework. We have to be predictable, consistent, and transparent. Our policies, protocols, interactions, and expectations have to be non-judgemental and tailored to what each individual youth is feeling or needing. “Felt safety” is NOT universal: it is unique to each person. Therefore, we have to be open and honest and empathetic to the youth and their individual experiences. As “felt safety” is subjectively emotional and psychological, we have to give space and compassion to each youth as they define, redefine, and comprehend their own safety.

If we want to truly walk beside the youth as they transition through their trauma, we have to establish safety on both levels. They have to learn and trust that we will keep them safe from harm and risks, even if self-induced. They have to learn and trust that we empathize with their survival mode and mental health needs, even if dark and heavy. They have to learn and trust that we will be open and available for them when they need us, whether for sleep, mental health support, food, basic needs, independence, or pandemic reprieve.

Trauma broke their trust and took away their safety. We have to work to help them build it back.

 

What is one thing you wish the community knew about the work being done at YESS?

I wish the community knew how scary and hard this pandemic has been for our youth. They have had no reprieve from the mandated restrictions, no safe space to take off the mask and reset themselves. Their world has closed in on them; jobs are gone, school is gone, families are not stable, agencies are closing down or restricting services, the community is in lockdown, and they are not safe or really welcome in the adult homelessness sector. They are scrambling to find hope and purpose in a world that is already difficult and full of barriers.

I wish the community understood that YESS is working tirelessly to support the youth and adapt our programs, but we are not alone. Collaboration is no longer an idea that may work to help reduce barriers, but a necessity to surviving this pandemic. We are working with other agencies to align our available services and create a network of support and open the world of hope, trust, and potential back up for our youth.

We need the community to remember that they are a really important part of the youth’s success. I know the pandemic has made it hard. We are restricted into our individual bubbles and our scope of empathy is focused on our own families and our own circumstances. Now, more than ever, we need to remember that we ARE a community. That we need each other and the only way to survive the pandemic and restore trust and faith in our future is to collaborate, connect, and find ways to be compassionate as a whole. Whether it’s donating money to support our work, reaching out to find ways to virtually support, or whether it’s shining kindness and empathy on new people in our neighbourhoods… we have to come together and heal together in order to thrive together.

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Donor Spotlight: Louise Davis

It is a gift in itself to be able to so eloquently share deeply personal memories that echo resilience in times of hardship, and ultimately, a determination to find wellbeing. Long-time annual donor, Louise Davis, generously reflects on a time when love, belief, forgiveness, and compassion made all the difference in her journey through adolescence and life choices. She is certain of the powerful impact of constructive support, care, and guidance in young lives. Louise shares her confidence in the very real difference that can be made, and the better future that can be built, when a child knows that their well-being is our utmost concern.

 

I was born in 1932, the eldest of three children, at the beginning of the Great Depression. Everyone was poor so there were very few class distinctions. As I recall, until my mother became ill, we were happy with a loving extended family, grandmother, aunts, and uncles. Everyone tried to help us, but it meant that we, the children, had to be separated during school holidays so my father could work. In 1943, when I was eleven years old, my mother died at 34 years of age after suffering terribly with cancer. At that time, although everything was done to help her, medicine was not as advanced as it now is. As the oldest child, I understood what was happening. This affected my entire life and the choices I made.

The death of a parent is a life-altering event for everyone, my father included. He was young, at an age when today many men begin their first marriages. Here he was now with three bereaved children, so after 4 years, he married again. Unfortunately, the relationship between his new wife and we children was not happy or healthy, so we again became separated. My brother always said he could have used YESS at that time.

My sister and I became nurses. I spent most of my apprenticeship caring for people with cancer, but later concentrated on psychiatry. My sister developed a love of babies and worked in maternity. My brother was a businessman. We all valued family above all and built happy, secure homes. I had no children, but my brother and sister together have eight well-adjusted, happy young adults, most of whom have started families of their own. We made certain that our families would not suffer instability by working together, providing unconditional love whenever needed.

There were few community supports when I was a child, but families were larger and stronger in some ways. When my husband and I heard about YESS we decided to be supporters. Children are our most valuable asset. They are trying to build a system of identity, ethics, and beliefs to support themselves as they grow and learn, but they need help to do this. Disruptions at the teenage years are disastrous, especially if they interfere with the love and support they need. Sometimes parents are ill, or ill-equipped to care for their children. At other times they have not had a good experience themselves to pass on to their own children. There are many reasons for family instability and failure. People, like me, who can help should do their best.

I chose annual donations because I use investment income for charitable purposes. It is not until late in the year, after I know what is required to maintain my home and support for family that I have a true picture of funds available for others.

All I know about YESS youth began with my own experiences with family instability. My sister, brother, and I made our way to adulthood with the support of extended family and friends. We were separated, but kept together emotionally so that we could strengthen our ties as adults. We knew we were loved. That is what is so important. Young people need to know that others care about what happens to them personally. I think YESS can do that and that I can help in my small way. Nothing is more precious than our youth.

 


 

The potential to change young people’s lives is exciting! Every gift, regardless of the size, allows YESS to fund the ongoing operations that support the life-changing programs and resources that empower our youth to heal, improve their wellbeing, and find connection and stability. Your gift is a deeply appreciated motion of confidence in the leadership and activities at YESS. Do you already support YESS with an annual donation? Thank you! Please consider the power of an increased gift that would be gratefully received and help us to enhance and grow our capacity to respond to unique and important opportunities that will further serve our youth.

To make your annual donation, visit YESS.org/donate or contact our Development Office at 780-468-7070.  We’d be delighted to speak with you and hear what inspired your gift!

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May Message from Margo

Hello everyone, and welcome to May!

This month’s newsletter theme is safety—one of the key principles of trauma-informed care. Safety is an incredibly important focus at YESS and it is at the forefront of our minds as we experience a third wave and all of its fallout in our communities. Safety is not just focusing on emergency procedures or proper handling of things that can cause harm. In trauma-informed care, safety and “felt safety” is created with predictability, consistency, and honesty. When we create safety, we build trust. We show that we value the humans we are influencing or looking out for, and we show that we can be trusted to do what we say we are going to do. This issue highlights an interview with Director of Program Innovation and creator of our Trauma Programming, Jessica Day, describing the concepts of safety and “felt safety” in our programs. We spotlight our new Manager of Operations, Darin Maxwell, and donor friends, James Flett and Judith Dyck. Our Community Spotlight features the Sexual Assault Centre of Edmonton (SACE) and an interview with Meital Siva-Jain, their Diversity, Inclusion, and Community Initiatives Team Lead. And last, but not at all least we have another incredible recipe for breakfast tostados from YESS Chef Tiffany.

Stay safe out there, folks, and take care of each other.

Read the May Newsletter here

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International Day Against Homophobia, Transphobia & Biphobia

May 17 is the International Day Against Homophobia, Transphobia, and Biphobia! This message comes from YESS Youth Worker, Ian Brown:

“YESS demonstrates that our programs are safer spaces by having informed and confident staff who are able to address homophobia, transphobia, and biphobia firmly and in real time. When leaders in the space don’t allow violent and hurtful things to be said to, or about, 2SLGBTQ+ people, we are letting everyone know that they are valued and can exist safely in the space. Symbols of support such as pride flags, ‘safe space’ signs, and introducing pronouns in our daily practice are important, but the most proactive way to create a safer space is setting an explicit boundary against violent, hateful, and hurtful language and actions against 2SLGBTQ+ people, while teaching and modelling accountability for the impact of that behavior.”

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Sacred Space

In the fall of 2020, youth accessing the Armoury Resource Centre during the day started to express interest for a quiet, sacred place where they could specifically begin to explore their spirituality, reconnect with their religion, and have a space to be able to smudge and pray. Programming Coordinator Shantell Martineau was there to collaborate with various aspects of YESS programs to meet that need.

“Youth wanted to learn how to meditate or practice box breathing. When I met with clients to go over cultural connection pieces or medicines and how to use smudging, that was when I knew we needed a space that could be more of a sacred exploration room where one can have privacy,” says Shantell. Part of Shantell’s work with youth is providing cultural connections. Shantell an Indigenous Plains Cree Woman from Frog Lake First Nation, Treaty 6 Territory.

In an unused room at the Armoury Resource Centre, the new Sacred Space was built. There room is inclusive of all religions and spiritualities, with resources for learning, prayer, meditation, ceremony, and culture. When Shantell first introduces youth to the space she explains that there’s no right or wrong way to connect with the space or the resources and encourages them to create a personal space there that meets their needs.

All youth have access to traditional medicines as a resource at YESS. At any time, regardless of nationality, if a youth would like support from medicines, they would meet with Shantell or ask a resource worker. Shantell works with them on what medicines they are looking for and how it is intended to be used.

“That room is where I’ll take youth if they are interested in a medicine bundle or a smudge ceremony pack. I’ll put it together, and then we’ll meet in that space and now that’s where I teach them the protocols of working with medicine and the intentions, and the cultural sacredness of that,” says Shantell. “So that was really the intention of that space, to give them a place that’s their own. Youth have found it feeling so inviting and peaceful and calming, which is what we wanted the space to be.”

The hope is that this space can also function for other programs, such as Wellness Integration. If a youth can find safety and empowerment in the Sacred Space, then that might become a good location for them to access therapy or other resources. The space has also proven to be a positive retreat for staff on their breaks, for their own quiet time or meditation.

“It’s really open to the staff and the youth because we’re all in this together. We’re all surviving a pandemic together and we all need spiritual healing and we need a sacred space,” says Shantell. “As staff, we have to mirror what we want. So if we want the youth to really start a healing journey, are we mirroring that? Are we using that type of language that, ‘Hey, I’m also struggling, and I tried meditation and it helped me.’”

Shantell has even more plans for the space in a post-pandemic world. “The Sacred Space would really be the room that I would invite Elders or Knowledge Keepers to come and visit and connect with us in that space, just because of its intentions and the healing that happens in that room. This space could be really anything that you need it to be. That’s what’s beautiful about it.”

Another driving force of creating the Sacred Space has been collaboration with D’orjay, The Singing Shaman. D’orjay first approached YESS about volunteer opportunities in the fall of 2019, seeking something she could do to help or support our youth. Since then, Shaman D’orjay has been offering healing sessions twice a month. The delivery of these resources has changed in the pandemic, but youth can still meet with her virtually. Through working with Shaman D’orjay, youth have found a foundation to feel empowered and how to practice that in their lives.

“It was from that experience that we saw the need to continue and say yes, this is a nice option for some of our youth who maybe don’t want to engage in therapy in the traditional sense, but who want to start a healing journey,” says Shantell.

Access to different modes of healing has also had a cultural impact on youth.

“Some of our Indigenous youth, they come out of sessions with Shaman D’orjay feeling, like, ‘Wow! I remember being taught this, that I can access energy. I remember being taught this,’” says Shantell. “That intergenerational piece of healing comes through and then I get to meet with them, and mirror their feeling of how quickly my teachings came back to me that I had as a child, and how my spirit felt ready to remember again.

“It’s really helped some of our youth reconnect with their culture, reconnect with the teachings that maybe Kokum passed on to them. They’ve had that pain around teaching that they didn’t want to connect to again. I totally get that. I’ve connected with some youth and I share that I feel that exact same way, that when you experience a loss of a huge cultural strength in the family, that the family does tend to give up those teachings, they give them up, they put them down for a little bit, just because the pain is too great to think about that, you know, to access the teaching. Working with Shaman D’orjay has really given some of our Indigenous youth the foundation to reach out to their culture.”

From meeting the current needs of youth on their individual journeys and in the pandemic, to providing an additional safe space that can be used for current and future programs, the new Sacred Space at the Armoury Resource Centre has provided a unique retreat that embodies what it means to walk beside youth on their journeys towards healing.

“What I’m trying to teach youth is that their sacredness is in them, and sometimes we need a quiet space to explore that. I’m really trying to empower them to look within, for their spiritual guidance, whatever that may be.”

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Rest at YESS

Sleep is one of the most important parts of wellness, especially for youth. We talked to Marcia East, Trauma Practitioner, and Camiel Friend, Nexus Program Supervisor, about the ways that YESS provides safe spaces and resources that meet this important need for sleep.

Why is sleep so important for youth who access YESS?

Marcia: Sleep helps to fuel our brain and our body. Youth need more sleep because their bodies and minds are growing quickly. Scientific research shows that many of our youth do not get enough sleep. To be at our best, it is recommended that we get between 8 and 10 hours of sleep every day.

In deep REM sleep, our serotonin levels are renewed, which protects us against depression, and our cells have the opportunity to repair themselves. Sleep is like giving our body fuel. Sleep allows us to integrate short term memory into long term memory, aiding in learning and synaptic strengthening, making information more salient in the brain.

How do YESS programs create healthy sleeping environments?

Camiel: The Nexus Overnight Shelter offers sleep support in a few different ways. The most obvious way is the beds, clean bedding, and availability of safe space to sleep! Some youth have different barriers to sleep. This can be trauma, mental health, addictions, insomnia—a variety of reasons that it may be a struggle. We accommodate each individual’s needs on an individual basis. We have space for youth to self-regulate as well as trained youth workers there overnight to support as needed. We manage the program with safety always the main objective. It is important to offer a safe space for youth to sleep for many reasons. Sleep is something our bodies need in order to survive. Offering a safe space through the nighttime hours is imperative to youth in high-risk lifestyles. This is the most vulnerable time in someone’s day and can sometimes be the most difficult. Shelter at nighttime means a safe night.

Marcia: We only drift into deep, restorative sleep when we are feeling safe. When we are feeling unsafe our brain causes us to remain semi-alert for self-protection. Over a period of time, this can lead to psychological problems, such as distortion of reality. Unfortunately, many individuals, including youth, experience deprivation of sleep.

It is important that we provide the kind of environment for youth which facilitates deep sleep, as it regenerates the whole body, allowing us to operate at our best capacity.

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April Message from Margo

Hello everyone,

April’s Newsletter theme is rest. While it seems obvious—that we all need rest—it is often the last thing we take for ourselves. Leaders, with huge responsibilities and priorities… need rest and a pause to recharge. Children and youth, who are growing their bodies and brains and learning how to relate to themselves and others… need rest. Rest is time for regrowth, rebuilding, and regeneration—A perfect focus for April as we wait so anxiously for our glorious Summer. In this issue, we hear from YESS Youth Workers about the importance of sleep and our new Sacred Space at the Armoury Resource Centre. We highlight our United Way Community Partners and give you a little glimpse into our staff celebration. Finally we shine our donor spotlight this month on our friend Louise Davis and we say thank you to our friends at Ron Hodgson.

I encourage you all to get some REST.

YESS Executive Director Margo Long's signature

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